LEGAL
Privacy Policy
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Effective May 04, 2026
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separtstudio.com
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team@separtstudio.com
Contents
01 — Introduction
SepArt Studio ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights in relation to it. It applies to all interactions with our website at separtstudio.com and our service delivery operations.
By using our website or engaging our services, you consent to the data practices described in this Policy. If you do not agree with this Policy, please do not submit your information to us.
02 — Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily submit when you:
Complete our quote request or contact form (name, business name, email address, phone number, project details)
Send us files or creative briefs via Filemail Pro, email, or other transfer methods
Communicate with us by email, messaging platforms, or phone
Register for or interact with any future client portal or account system
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
Browser type, device type, and operating system
IP address and approximate geographic location (country/city level)
Pages visited, time spent, referral URL, and interaction data
Cookies and similar tracking technologies (see Section 6)
2.3 Payment Information
We do not store your full payment card details. Payment transactions are processed by our third-party payment processors — Razorpay (for Indian clients) and Wise (for international clients). These processors operate under their own privacy policies and security standards. We retain transaction reference numbers and amounts for our accounting records.
2.4 Files & Creative Materials
Source files, artwork, and design materials you submit are treated as confidential client data. We store them only as long as necessary to complete your project plus a reasonable archival period (typically 30 days post-delivery) before secure deletion, unless otherwise agreed.
03 — How We Use Your Information
We use the information we collect for the following purposes:
Service delivery — to receive, process, and complete your project orders
Communication — to respond to enquiries, send quotes, invoices, and project updates
Payment processing — to issue invoices and facilitate payment via our processors
Record keeping — to maintain accurate business and financial records as required by law
Service improvement — to understand how our services are used and to improve our offerings
Marketing — with your consent, to send relevant updates or promotional content (you may opt out at any time)
Legal compliance — to comply with applicable laws, respond to legal processes, or protect our rights
04 — Legal Basis for Processing
Where applicable (including for clients in the European Union or other jurisdictions with similar data protection laws), we process personal data on the following legal bases:
Contract performance — processing necessary to fulfil our service obligations to you
Legitimate interests — to operate, improve, and promote our business in ways that do not override your privacy rights
Legal obligation — where we are required to process data to comply with applicable law
Consent — where you have given us specific, informed consent (e.g., for marketing communications)
05 — Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service providers — trusted contractors or team members who assist in delivering your project, bound by equivalent confidentiality obligations
Payment processors — Razorpay and Wise, solely for processing transactions
File transfer platforms — Filemail Pro, solely for delivering your project files
Legal requirements — if required by law, court order, or governmental authority
Business transfer — in the event of a merger, acquisition, or sale of business assets (we will notify you in advance)
We do not use your files or artwork for any purpose other than delivering your project and, where expressly authorised, portfolio display.
06 — Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and support marketing. The types of cookies we may use include:
Essential cookies — necessary for the website to function correctly
Analytics cookies — to understand how visitors interact with our website
Preference cookies — to remember your settings and choices (e.g., dark/light mode preference)
You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality. Where required by law, we will obtain your consent before placing non-essential cookies.
07 — Data Retention
We retain personal data only for as long as necessary. Our general retention periods are:
Client contact and project information — 5 years from the date of last engagement
Invoice and payment records — 7 years (as required by Indian financial regulations)
Source files and creative materials — 30 days after final delivery, then securely deleted unless extended archival is agreed in writing
Website analytics data — aggregated/anonymised data may be retained indefinitely; identifiable data for up to 26 months
Upon written request, we will delete your personal data earlier where permitted by law.
08 — Data Security
We implement appropriate technical and organisational measures to protect your personal information. These include:
Secure, password-protected file transfer via Filemail Pro
SSL/TLS encryption for our website and email communications
Access controls limiting staff and contractor access to client data
Regular review of our security practices
No method of transmission over the Internet is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
09 — International Data Transfers
SepArt Studio is based in India. If you are located outside India (for example, in Sweden, Denmark, Poland, or elsewhere in Europe), your personal data will be transferred to and processed in India. We take steps to ensure such transfers comply with applicable data protection laws.
For European Economic Area (EEA) residents, transfers are made on the basis of standard contractual clauses or other appropriate safeguards as recognised under the GDPR.
10 — Your Rights
Depending on your jurisdiction, you may have the following rights:
Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to erasure — to request deletion of your data where it is no longer necessary
Right to restriction — to request that we restrict processing in certain circumstances
Right to data portability — to receive your data in a structured, commonly used format
Right to object — to object to processing based on legitimate interests or for direct marketing
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at team@separtstudio.com. We will respond within 30 days. If you are an EEA resident, you have the right to lodge a complaint with your local data protection authority.
11 — Children's Privacy
Our services are directed solely at business clients and professional users. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received data from a minor, we will delete it promptly.
12 — Links to Third-Party Websites
Our website may contain links to third-party websites including payment platforms, file transfer services, and social media profiles. This Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
13 — Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the effective date and, where appropriate, notify you by email or prominent notice on our website.
14 — Contact & Data Controller
SepArt Studio is the data controller for personal data processed in connection with our services. For privacy-related enquiries, requests, or concerns, please contact us:
SepArt Studio Email: team@separtstudio.com Website: separtstudio.com Tirupur, Tamil Nadu, India
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