Privacy Policy

SepArt Studio is committed to protecting the privacy of our clients and website visitors. This policy explains what personal information we collect, how it is used, how it is protected, and your rights regarding it. It applies to all interactions with separtstudio.com and our service delivery operations.

Using this website or our services constitutes consent to the data practices described here. If you disagree with this policy, please do not submit your information.

2.1 — Information You Provide Directly

Voluntary submissions include:

• Quote requests or contact forms (name, business name, email, phone, project details)
• Files or creative briefs submitted via our quote form, email, or file transfer services
• Communication by email, messaging platforms, or WhatsApp
• Registration for future client portals or account systems

2.2 — Information Collected Automatically

When you visit the website, we automatically collect:

• Browser type, device type, operating system
• IP address and approximate geographic location (country/city level)
• Pages visited, time spent, referral URL, and interaction data
• Cookies and similar tracking technologies

2.3 — Payment Information

We do not store full payment card details. Transactions are handled by third-party payment processors — Razorpay (Indian clients) and Wise (international clients) — each operating under their own privacy policies and security standards. We retain transaction reference numbers and amounts for accounting records only.

2.4 — Files and Creative Materials

Source files, artwork, and design materials you submit are treated as confidential client data. Files are stored only as long as necessary to complete your project, plus a reasonable archival period (typically 30 days post-delivery) before secure deletion, unless otherwise agreed in writing.

Your information is used for:

• Service delivery — receiving, processing, and completing project orders
• Communication — responding to enquiries, sending quotes, invoices, and project updates
• Payment processing — issuing invoices and facilitating payments
• Record keeping — maintaining accurate business and financial records as required by law
• Service improvement — understanding how our services are used and improving our offerings
• Marketing — with your consent, sending relevant updates or promotional content (you may opt out at any time)
• Legal compliance — complying with applicable laws, responding to legal processes, and protecting our rights

In applicable jurisdictions (including the European Union and regions with equivalent data protection laws), we process personal data on the following bases:

• Contract performance — processing necessary to fulfil our service obligations to you
• Legitimate interests — operating, improving, and promoting our business without overriding your privacy rights
• Legal obligation — processing required to comply with applicable law
• Consent — where you have given specific, informed consent (e.g., marketing communications)

We do not sell, rent, or trade your personal information to third parties. Information may be shared only in limited circumstances:

• Service providers — trusted contractors or team members assisting with project delivery, bound by equivalent confidentiality obligations
• Payment processors — Razorpay and Wise, solely for transaction processing
• File transfer platforms — solely for project file delivery
• Legal requirements — if required by law, court order, or governmental authority
• Business transfer — in the event of a merger, acquisition, or sale of business assets (advance notification will be provided)

Your files and artwork are never used beyond project delivery and, where expressly authorised by you, portfolio display.

The website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and support marketing. Cookie types include:

• Essential cookies — necessary for the website to function correctly
• Analytics cookies — understanding how visitors interact with the site
• Preference cookies — remembering your settings and choices (e.g., dark/light mode)

You can control or disable cookies through your browser settings. Disabling essential cookies may affect website functionality. Where legally required, we obtain consent before placing non-essential cookies.

We retain personal data only as long as necessary. General retention periods:

• Client contact and project information — 5 years from the date of last engagement
• Invoice and payment records — 7 years (required by Indian financial regulations)
• Source files and creative materials — 30 days after final delivery, then securely deleted unless extended archival is agreed in writing
• Website analytics data — aggregated or anonymised data retained indefinitely; identifiable data for up to 26 months

You may request earlier deletion of your personal data in writing where permitted by law.

We implement appropriate technical and organisational measures to protect your personal information, including:

• SSL/TLS encryption for website and email communications
• Secure, access-controlled file storage for uploaded artwork
• Access controls limiting staff and contractor access to client data
• Regular review of our security practices

No internet transmission method is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by applicable law.

SepArt Studio is based in India. If you are located outside India (including Sweden, Denmark, Poland, or elsewhere in Europe), your personal data will be transferred to and processed in India. We take steps to ensure compliance with applicable data protection laws. For residents of the European Economic Area, transfers are covered by standard contractual clauses or other appropriate safeguards recognised under GDPR.

Depending on your jurisdiction, your rights may include:

• Right of access — requesting a copy of the personal data we hold about you
• Right to rectification — requesting correction of inaccurate or incomplete data
• Right to erasure — requesting deletion where data is no longer necessary
• Right to restriction — requesting we restrict processing in certain circumstances
• Right to data portability — receiving your data in a structured, commonly used format
• Right to object — objecting to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — withdrawing consent at any time where processing is based on it

To exercise any of these rights, contact us at team@separtstudio.com. We will respond within 30 days. EEA residents may also lodge complaints with their local data protection authority.

Our services are directed solely at business clients and professional users. We do not knowingly collect personal information from individuals under the age of 18. Any such data received inadvertently will be deleted promptly.

The website may contain links to third-party websites including payment platforms, file transfer services, and social media profiles. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy periodically. Updates will revise the effective date shown at the top of this page and, where appropriate, we will notify you by email or via a prominent notice on the website.

SepArt Studio is the data controller for all personal data processed in connection with our services.

• Email: team@separtstudio.com
• Website: separtstudio.com
• Location: Tirupur, Tamil Nadu, India